CoinCopy Customer Support
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Knowledge base
About CoinCopy Financial Publishing
About CoinCopy Financial Publishing
7
Who is CoinCopy Financial Publishing?
Can CoinCopy give me personalized investment advice on a particular crypto asset?
How does CoinCopy protect my risk?
Is CoinCopy Financial Publishing a legal entity?
Is CoinCopy Financial Publishing a legal entity?
View all 7
Customer Service
Customer Service Related Questions
3
Where can I log in?
I forgot my password. What can I do?
I submitted my email but can’t access the members area?
Paid Products & Services
Paid Products & Services Related Questions
13
I am a paid subscriber, will my subscription be renewed automatically?
When does my subscription ends when I cancel?
Where can I see the detailed results of your products & services?
How manny cryptocurrencies do you hold in your portfolio?
How long do you hold positions?
View all 13
Billing & Subscriptions
Billing related questions
12
Is the price of all products and services in US Dollars?
Which payment methods do you accept? Do you accept cryptocurrency?
Why is “COINCOPY FINANCIAL” showing up on my credit card statement?
How do I update my payment information?
What is the refund policy?
View all 12
General Questions
General Questions
4
Do you offer multi-language?
I need help. Who do I contact?
Do you offer a trial for your products & services?
Do you offer an affiliate program?
Cryptocurrency Trading
General cryptocurrency information
15
How do crypto trades affect my taxes?
What is cryptocurrency?
I see the word "Blockchain" coming up a lot. What is it?
How do I buy cryptocurrency?
Is it difficult to make a crypto transaction?
View all 15
Technical Issues
Technical Issues
4
I can't log in to my account from my Apple device. What can I do?
I can't log in to my account from my Android device. What can I do?
I can't download the PDF you provided
Your emails always get sent to spam/junk folders. What can I do?
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