Technical Issues

I can't log in to my account from my Apple device. What can I do?
Make sure that your WiFi connection is working properly. Also, make sure that your browser is up to date. Updated browsers such as Google Chrome, Safari, or...
Thu, 19 Nov, 2020 at 10:59 AM
I can't log in to my account from my Android device. What can I do?
Make sure that your WiFi connection is working properly. Also, make sure that your browser is up to date. Updated browsers such as Google Chrome or Firefox ...
Thu, 19 Nov, 2020 at 11:00 AM
I can't download the PDF you provided
We recommend you to download files to your desktop computer and not your mobile devices such as a phone or tablet. Secondly, make sure that your internet co...
Thu, 19 Nov, 2020 at 11:00 AM
Your emails always get sent to spam/junk folders. What can I do?
In this case, we recommend you to whitelist our emails by following the instructions outline here. If you're still experiencing problems please contact...
Thu, 19 Nov, 2020 at 11:24 AM