Make sure that your WiFi connection is working properly. Also, make sure that your browser is up to date. Updated browsers such as Google Chrome, Safari, or Firefox will work best. Our website doesn't work well on older browser versions.

If you're still experiencing problems, please follow these steps on your Apple iPad or Apple iPhone device:

  1. Head over to the settings. 
  2. From there, click Safari (or Chrome if you're using Chrome). 
  3. At the bottom of the page, you should see "Block Cookies". Click it. 
  4. From there, click on "Always Allow". 
  5. Once you're done and you've logged in again you can choose to change the cookies settings back to your preferred settings.

Finally, if you're still experiencing issues when logging in please contact us by email at support@coincopy.io.