Billing related questions

Is the price of all products and services in US Dollars?
Yes, all prices mentioned on our website are in USD.
Thu, 19 Nov, 2020 at 9:10 AM
Which payment methods do you accept? Do you accept cryptocurrency?
We accept Visa, MasterCard, American Express, and Debit or Bank Cards with a Visa or MasterCard logo on them. We also accept Paypal or Cryptocurrencies. E...
Thu, 19 Nov, 2020 at 9:22 AM
Why is “COINCOPY FINANCIAL” showing up on my credit card statement?
If your credit card statement shows a recent charge from “COINCOPY FINANCIAL” or "www.coincopy.io", it indicates you recently signed up for one of...
Thu, 19 Nov, 2020 at 9:21 AM
How do I update my payment information?
To update your payment information, please contact our Customer Support team at support@coincopy.io. 
Thu, 19 Nov, 2020 at 9:15 AM
What is the refund policy?
Our billing and offer terms are outlined on the checkout form you filled out when you became a paying subscriber. Because of the nature and extensive costs ...
Thu, 19 Nov, 2020 at 9:16 AM
How do I cancel my subscription?
To cancel, please email us at support@coincopy.io to cancel your subscription. Please review the refund policy by clicking here before contacting us.
Thu, 19 Nov, 2020 at 9:17 AM
When will my money be returned to me when I request a refund?
We will only refund to the source from which the payment was received by us. If you paid for your service with a credit card you will see a credit on your s...
Wed, 25 Nov, 2020 at 4:46 PM
Is my credit card information secure?
Security is everything. We know this. Credit card payment processing services for CoinCopy, including processing and storing of credit card data, are provid...
Thu, 19 Nov, 2020 at 9:19 AM
Will my personal information safe?
We understand data security and privacy is a major customer concern. At CoinCopy Financial Publishing, we take precautions to secure your data both online a...
Fri, 20 Nov, 2020 at 12:29 PM
Does CoinCopy use automatic billing?
Yes, unless stated otherwise on the order form and/or email confirmation. The auto-billing feature ensures you don't miss anything. We will automaticall...
Thu, 19 Nov, 2020 at 9:20 AM