Billing related questions
Yes, all prices mentioned on our website are in USD.
Thu, 19 Nov, 2020 at 9:10 AM
We accept Visa, MasterCard, American Express, and Debit or Bank Cards with a Visa or MasterCard logo on them. We also accept Paypal or Cryptocurrencies. E...
Thu, 19 Nov, 2020 at 9:22 AM
If your credit card statement shows a recent charge from “COINCOPY FINANCIAL” or "www.coincopy.io", it indicates you recently signed up for one of...
Thu, 19 Nov, 2020 at 9:21 AM
To update your payment information, please contact our Customer Support team at support@coincopy.io.
Thu, 19 Nov, 2020 at 9:15 AM
Our billing and offer terms are outlined on the checkout form you filled out when you became a paying subscriber. Because of the nature and extensive costs ...
Thu, 19 Nov, 2020 at 9:16 AM
To cancel, please email us at support@coincopy.io to cancel your subscription. Please review the refund policy by clicking here before contacting us.
Thu, 19 Nov, 2020 at 9:17 AM
We will only refund to the source from which the payment was received by us. If you paid for your service with a credit card you will see a credit on your s...
Wed, 25 Nov, 2020 at 4:46 PM
Security is everything. We know this. Credit card payment processing services for CoinCopy, including processing and storing of credit card data, are provid...
Thu, 19 Nov, 2020 at 9:19 AM
We understand data security and privacy is a major customer concern. At CoinCopy Financial Publishing, we take precautions to secure your data both online a...
Fri, 20 Nov, 2020 at 12:29 PM
Yes, unless stated otherwise on the order form and/or email confirmation. The auto-billing feature ensures you don't miss anything. We will automaticall...
Thu, 19 Nov, 2020 at 9:20 AM